Shipping Policy

1. Delivery Methods

At checkout you can choose one of two delivery methods:

• Door Delivery – paid online upfront. Orders are shipped through our courier partner network, which works with multiple courier companies to deliver across serviceable pincodes in India. Serviceability and estimated shipping cost for your address are checked automatically at checkout based on your delivery pincode.
• Offline Transport – product cost and transportation charges are settled locally at the time of shipping rather than paid online. This method is arranged through regional transport/courier services, and delivery timelines depend on that transport service's own schedule.

2. Processing Time

Door Delivery orders are typically packed and handed over to our courier partner within 1–2 business days of payment confirmation. Offline Transport orders are typically processed within a similar timeframe of order confirmation, subject to transport availability for your route. Institutional and bulk reseller orders may take longer to process, as noted when your quotation or stock request is confirmed.

3. Delivery Timelines

For Door Delivery, most orders are delivered within 3–7 business daysof shipping, depending on your location and courier serviceability. Remote or non-metro pincodes may take longer. For Offline Transport, delivery timing depends on the transport service serving your route and will be communicated to you when your order ships. These are estimates, not guarantees – actual delivery times can be affected by delays, weather, regional restrictions, or incorrect/incomplete address information.

4. Shipping and Transportation Charges

For Door Delivery, the courier shipping charge is calculated at checkout based on your delivery address and order weight, and is shown before you confirm payment. For Offline Transport, transportation charges are not collected online at checkout – they are settled locally at the time of shipping, as noted on the order summary when you choose this method.

5. Order Tracking

You'll receive WhatsApp updates as your order is placed, shipped and delivered. For Door Delivery orders, you can also check the live status of any order – including its current tracking stage (Shipped, Received at Hub, Out for Delivery, Delivered) – from the Order Details page in My Account. Offline Transport orders are tracked directly with our team over WhatsApp, since they move through regional transport services instead.

6. Failed Delivery Attempts and Returned Shipments (RTO)

For Door Delivery, our courier partners will attempt delivery to the address provided at checkout. If delivery cannot be completed after multiple attempts (for example, due to an incorrect address or the recipient being unavailable), the shipment may be returned to us ("Return to Origin" / RTO). In such cases we will contact you to arrange re-shipment (additional shipping charges may apply) or process a refund in line with our Refund, Return & Exchange Policy.

7. Address Accuracy

Please double-check your delivery address, pincode and contact number before placing an order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided at checkout.

8. International Shipping

At this time, we ship only within India. We do not currently support international shipping.

9. Contact Us

For questions about a shipment, write to varmaelectronicsap@gmail.com or call/WhatsApp +91 63004 89898 with your order number.